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PopularHardware.com is a customer service oriented company striving to deliver the very best product, price, and service. Please review our company’s terms and conditions prior to completing your order.
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Every effort has been made to provide you with the most accurate information on the products and price offered on our site. In the event a product is listed at an incorrect price due to a typographical error or error in pricing information received from our suppliers, PopularHardware.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. If your credit card has already been charged for the purchase and your order is canceled, PopularHardware.com shall issue a credit to your credit card account.
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| Returns |
| PopularHardware.com will help you navigate your visit to a
broad array of products manufactured by Ingersoll Rand's Security Technologies. When you are ready to order,
you will know that you will be receiving the highest quality products. All goods leave the manufacturer in
perfect condition. They are all known for their strict quality control programs.
As a result, all sales are final and not subject to return or cancellation
once an order has been placed. All products prepared for shipping are carefully
checked to assure that there are no defects. However, should a product prove to be
defective due to the manufacturer’s actions, we will accept defective returns within
the manufacturer's warrantee period. Please send us an e-Mail found on our contact
page for a return authorization number, and also briefly describe the reasons for
your requested return. You must receive an RGA # before you return any goods to us
and make sure that the RGA# appears on your return packing label. The product must
be in original factory condition and returned in its original packaging. The package
must include all accessories, packing material, inserts, manuals, warranty cards
(not filled-out) and returned in the box in which it was originally shipped
to be considered for credit or exchange. Our strict adherence to this policy enables
us to offer you these brand name products at the lowest prices.
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| Shipping |
| PopularHardware.com guarantees you the most efficient and quickest delivery in accordance
with the shipping policies of Ingersoll Rand Fast Track. Ingersoll Rand uses common carriers and make every effort to fulfill your order in the most efficient
manner. PopularHardware.com shall not be liable for any loss, damage or expense of any kind resulting from delay in delivery. All our shipping offers apply only to the continental United
States of America and not Alaska, Hawaii, Puerto Rico or APO/FPO addresses.
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| Shipping Damage: Occasionally a product is damaged in shipping. Your shipment
is insured for its full value. By refusing the shipment or signing for it as "damaged"
the carrier is required to pay for the damage. Unfortunately, most customers are not
aware of these rules and simply sign for the shipment "as is". This relieves the carrier
from responsibility and leaves you with a worthless shipment. Sometimes the damage can be
resolved, most times it can not.
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| Payment Options |
| For your convenience, PopularHardware.com accepts American Express, Visa, and MasterCard.
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| Sales Tax |
| We do not collect sales tax on items purchased at PopularHardware.com, except for
deliveries within New York State. Deliveries in the State of New York are charged
8.875% state sales tax which is calculated during checkout. Otherwise each customer
shall be solely responsible for all sales tax or other tax on orders shipped to any
other state.
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| Privacy and Security |
| PopularHardware.com collects only information that is necessary to successfully complete
your transaction. To protect your privacy, we pledge to keep the information that we
gather secure and private. Our agreements with business partners, agents, and affiliates
have strict confidentiality and security provisions and we require our employees to
affirm the confidential nature of your information and not share it with any third party.
PopularHardware.com does not sell, trade, rent, or release any information it gathers in the
normal course of business, including any transactions made on this site, to anyone
outside of our company, contractors, and affiliates, other than in compliance with this
privacy and security policy. The only time we share your information is with credit card
issuers, which is necessary to complete your transaction. We may also use your
information to send you promotional communications by mail or e-mail, or share your
information with our business affiliates.
To the extent required or permitted by law, we may collect, use and disclose personal
information in connection with security-related or law enforcement investigations or in
the course of cooperating with authorities or complying with legal requirements. We may
also use your information as permitted by law to perform credit checks, report or
collect debts owed, or protect the rights or property of Choice, our employees, our
customers, this site, or its users.
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| PopularHardware.com also assures you that the site is fully secured without any access to
outside parties, thus fully protecting the information you share with us.
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| Disclaimer |
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Every effort has been made to provide you with the most accurate information on the products and price offered on our site. In the event a product is listed at an incorrect price due to a typographical error or error in pricing information received from our suppliers, PopularHardware.com shall have the right to refuse or cancel any orders placed for products listed at the incorrect price.
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